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Q. How the Shopping Basket works? |
The WildlifeTexas.com Shopping Basket allows you to keep track of
items in which you are interested and might later wish to order. Each
WildlifeTexas.com registered member has their own Shopping Basket which can be
added to or cleared as desired.
Guest users when add products to shopping baskets they will be prompt to create
an account when they are ready to checkout. If you
already have an account you always can login from our login page. Your
guest basket will merge with your personal shopping basket, when you login
with your username and password.
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Q. How to add Items to your Shopping Basket?
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Whenever you view information on an item, or use the WildlifeTexas.com searching
functions, you are given the option of adding individual items to your Shopping
Basket. This is achieved through clicking on the In Cart button.
If adding an item to your Basket was successful then you will be shown a brief list of its contents.
Note that the contents of your Shopping Basket will be retained between sessions. This means
that you can add items to your Shopping Basket one day and they will still be
there when you next visit WildlifeTexas.com.
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Q. How to
Viewing your Shopping Basket?
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You can view a more comprehensive summary
of your Shopping Basket by choosing the Shopping Basket option from the
menubar. Viewing your Shopping Basket lists the items in your basket, as
well as allowing you to generate an order form for those items. |
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Individual Item Summaries |
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The upper part of the Shopping Basket page contains a list of items currently in your Shopping Basket.
Each item summary contains the item's title, reference number, thumbnail image and may also include an optional description. Each summary also contains a Buy checkbox
which, when checked, includes that item in your order form. If you wish to leave
an item off your order form, then check the remove box and click update button.
The thumbnail is a link to a full-screen image for that particular item.
Similarly, the title is a link to a full description of that item. |
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Q:
How long will it take for my order to arrive? |
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A: We
ship out all in-stock orders the same day we receive payment, as long as we
receive it before 3:00pm Pacific Time. Our standard shipping method is UPS
which is guaranteed to arrive within 3-7 business days
anywhere in the continental United States. If you would like to use a
different service, please let us know. |
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Q: What kind of payment
methods do you accept? |
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If
paying by Visa, Mastercard, American Express, Dinner, our secure online shopping cart can process
your payment. Otherwise, for all other credit cards, we ask that you please
send payment by check/money order. |
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Q: Do you ship
internationally? |
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A:
Yes, we ship to almost all countries! Standard international shipping is
USPS Global Priority mail which is guaranteed to arrive within 6-10 business
days to most locations. If you have another shipping preference, please let
us know or specify your preference upon checkout. If you ever have any
questions, please
e-mail us for more details! |
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Q:
What is your return policy? |
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A:
If you are ever unsatisfied with a product you order from us, we will always
be more than happy to accept a return for a full refund of the item price. Please keep in
mind that you must notify us within 7 days of the received date of your
shipment, and original shipping charges and return
shipping costs will not be refunded or credited. As listed in our return
policy page, all return items must meet the following criteria:
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All items must be
undamaged, unused, and in original condition.
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All items must be
complete, with all original instructions and packaging.
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All items must be
accompanied by your original sales receipt or invoice.
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Refunds will be
issued by credit card credit, company check, or store credit, at the
discretion of WildlifeTexas.com.
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Q:
You guys are great! I love you! How can I help or contribute? |
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A:
We definitely appreciate the kind comments people often send us! If you
would like to contribute to the anime fan community in any way, please post
reviews in our site, or in our
forums. We could definitely use the help!
In
the spirit of giving back to the fan community, we also have an affiliate
program in development in which webmasters can be compensated with their
choice of cash or store credit for any traffic they direct our way. Details
will be posted shortly. |
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Q:
I'm a wholsale quantity buyer. Is there any way we can get a discounted
rate? |
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A: Yes! If you are a wholsale quantity buyer, please
contact
us with your details and the quantity you need. Our promotional team will be sure to get back to you as
soon as possible. |
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Q:
How can I contact you? |
A: If
you ever need immediate assistance or have any correspondence you would like
to send us, please visit our
contact
page for our address, phone number, and e-mail.
In addition, you can always simply message us using AOL Instant Messenger! To do so, please click on the AIM icon on the bottom of this page. |
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Q:
Can I make a suggestion? |
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Most
definitely! We’re always open to suggestions and constructive criticism
(maybe even destructive criticism).
Please send any comments you might have to our
customer
service department, or simply post them in the
forums. |
